This AI Usage & Disclaimer Policy explains how MaxFit's artificial-intelligence features work, what they are and are not, and your responsibilities when using AI-generated content. It forms part of, and should be read together with, our Terms of Service and Privacy Policy.
1. How AI-generated content is provided
MaxFit uses AI models — including our own logic and third-party model providers — to generate content such as conversational coaching responses, workout and diet plans, recipes, and personalised suggestions. This content is produced automatically based on the inputs you provide (your goals, preferences, metrics, and messages) and on the model's training. AI features that form part of your subscription include:
- Voice & chat coaching — real-time, AI-generated conversational guidance.
- Plan generation — AI-assembled workout and nutrition plans.
- Recipes & nutrition suggestions — AI-generated or AI-curated meal ideas and macros.
- Insights & summaries — AI-generated analysis of your logged activity.
AI-generated content is clearly identifiable as such within the Platform. It is generated on demand and may differ each time, even for the same request.
2. Limitations of AI
AI output can be imperfect. In particular, AI-generated content:
- May be inaccurate, incomplete, outdated, or unsuitable for your individual circumstances.
- Does not know your full medical history and cannot examine you.
- May occasionally produce plausible-sounding but incorrect information (“hallucinations”).
- Is not a diagnosis and must not be relied upon for any medical or emergency decision.
We apply automated safety filtering to AI interactions — including checks for allergens, unsafe calorie targets, and other risk triggers — and these checks are designed to fail safely. However, no filter is perfect, and safety features do not replace your own judgement or professional advice.
3. Your responsibility for AI outputs
You are responsible for how you use AI-generated content. Before acting on any AI suggestion, you agree to:
- Use your own judgement and, where appropriate, seek professional advice.
- Verify nutrition information against your own known allergies, intolerances, and medical needs — do not rely solely on the allergen filter.
- Stop any activity immediately if you feel pain, dizziness, or discomfort, and seek medical help.
- Provide accurate inputs — inaccurate information leads to less suitable output.
You accept the risks inherent in physical exercise and dietary change, and you use AI-generated plans at your own risk.
4. No professional relationship
Use of MaxFit's AI does not create a doctor–patient, dietitian–client, or trainer–client relationship with MaxFit. Where you separately engage an independent human coach through our marketplace, that relationship is between you and the coach and is subject to the coach's own terms.
5. How your data is used by AI
To generate personalised content, relevant inputs are processed by AI models, some of which are operated by third-party providers acting as our processors. We do not sell your data. You can control whether your voice transcripts are stored. For full detail, see our Privacy Policy.
6. Limitation of liability for AI content
To the maximum extent permitted by law, MaxFit is not liable for any loss, injury, illness, adverse reaction, or damage arising from your reliance on AI-generated fitness plans, nutrition advice, recipes, coaching responses, or other AI content. AI features are provided “as is” without warranty of accuracy or fitness for a particular purpose. This section is subject to the overall limitation of liability in our Terms of Service and does not exclude any rights you have under the mandatory consumer-protection laws of the United Arab Emirates.
7. Prohibited uses of AI features
You must not use MaxFit's AI features to:
- Obtain or provide medical diagnosis or treatment for yourself or others.
- Generate content that is unlawful, harmful, or promotes disordered eating or unsafe practices.
- Attempt to bypass safety filters, extract system prompts, or misuse the models.
- Rely on AI output in any emergency — in an emergency, contact local emergency services immediately.
8. Changes
As AI technology evolves, we may update how features work and update this Policy accordingly. Material changes will be notified through the Platform.
9. Contact
Questions about our AI features? Email support@maxfit.io.