These Subscription Terms & Conditions govern paid MaxFit subscriptions. They form part of our Terms of Service and should be read alongside our Pricing & Billing Policy, Refund & Return Policy, and Cancellation Policy.
1. Plans
A MaxFit subscription gives you access to the voice-first AI coach, plan generation, recipes, and insights. We currently offer:
- Free Trial: a limited introduction to MaxFit that starts automatically when you create an account and lasts 5 days.
- MaxFit Pro and MaxFit Elite: paid plans, billed monthly.
The exact features, usage limits, and prices of each plan are displayed on our pricing page and at checkout at the time you subscribe.
2. Billing cycle & auto-renewal
Paid plans are billed on a recurring monthly cycle, as shown at checkout. Your subscription renews automatically at the end of each cycle and your payment method is charged the then-current price for the next cycle, until you cancel. By subscribing you authorise these recurring charges: on our website through our payment processor, Dodo Payments; in the MaxFit mobile app through Apple (App Store) or Google (Google Play), under their own terms.
3. Free trials & promotions
The Free Trial needs no payment method and ends without charge. It includes limited use of MaxFit's features, as described on our pricing page; to keep using MaxFit after it ends, choose a paid plan.
We may also offer other trials or promotional pricing. Unless stated otherwise: a trial that you start with a payment method converts to a paid subscription automatically at the end of the trial unless you cancel before it ends; only one trial is available per customer; and promotional prices apply for the stated period, after which the standard price applies. Abuse of trials or promotions may result in cancellation.
4. Upgrades, downgrades & changes
- Upgrades: for a subscription bought on our website, an upgrade (for example from Pro to Elite) takes effect immediately; any difference in price may be pro-rated or applied at the next cycle, as shown at checkout.
- Downgrades: for a subscription bought on our website, move to a lower plan by cancelling your current plan. You keep its features until the end of the period you paid for, and can then subscribe to the lower plan.
- App Store and Google Play: a subscription bought through Google Play or the App Store is upgraded, downgraded or cancelled in that store's subscription settings, and the change follows that store's rules, including when it takes effect.
5. Price changes
We may change subscription prices. If a change affects your renewal price, we will give you reasonable advance notice by email or in-app before it takes effect, so you can decide whether to continue. Continuing your subscription after the effective date constitutes acceptance of the new price. If you do not accept, you may cancel before renewal.
6. Access & usage limits
Your subscription grants a personal, non-transferable right to use the features of your plan. Some features (such as voice sessions, plan generations, daily chat use, or fair-use limits) may be subject to reasonable caps described at purchase. Sharing your account is prohibited under our Acceptable Use Policy.
7. Cancellation & refunds
You may cancel at any time. Cancellation stops future renewals and takes effect at the end of your current paid period, as detailed in our Cancellation Policy. Whether a payment is refundable is governed by our Refund & Return Policy.
8. Failed payments & suspension
If a renewal payment fails, we may retry the charge and notify you. If payment cannot be collected, your subscription may be paused or downgraded until payment succeeds. See our Payment Terms & Conditions.
9. Your consumer rights
Nothing in these Subscription Terms limits your statutory rights under the consumer-protection laws of the United Arab Emirates. See our UAE Compliance & Consumer Protection page.
10. Changes to these terms
We may update these Subscription Terms and will notify you of material changes. Continued use after the effective date constitutes acceptance.
11. Contact
Subscription questions? Email info@maxfitai.com.