This Subscription Cancellation Policy explains how to cancel a MaxFit subscription, when cancellation takes effect, and what happens to your access and data afterwards. It should be read with our Subscription Terms and Refund & Return Policy.
1. How to cancel
You can cancel your subscription at any time:
- Bought on our website: go to Subscription in your account menu and choose to cancel. This is the fastest method and takes effect immediately for future renewals.
- Bought through Google Play or the App Store: cancel in the store, under Google Play → Payments & subscriptions → Subscriptions, or on iPhone under Settings → your name → Subscriptions. We cannot cancel a store subscription for you.
- By email: if you bought on our website and cannot access your settings, contact info@maxfitai.com from your account email.
You do not need to give a reason to cancel, and we do not charge a cancellation fee.
2. When cancellation takes effect
- Cancelling stops the automatic renewal of your subscription.
- You keep access to the paid features until the end of your current paid billing period.
- At the end of that period, the subscription ends and no further charges are made.
Cancelling does not, by itself, trigger a refund of the current period. Whether any refund applies is governed by our Refund & Return Policy.
3. Reactivating & resuming
You can resubscribe at any time. If you cancel and reactivate within the same paid period, your access simply continues. If you resubscribe later, the then-current pricing and terms apply. Where available, you may be able to pause rather than cancel. Pausing suspends billing and access for a set period and resumes automatically.
4. The Free Trial
The Free Trial that starts when you create an account needs no payment method, so there is nothing to cancel: it ends on its own after 5 days and you are not charged. If you started a different trial with a payment method, cancel before it ends to avoid being charged, as described in our Subscription Terms.
5. What happens to your data
Cancelling ends your paid access but does not automatically delete your account. Your profile and history remain available if you resubscribe, unless you also request account deletion. To delete your account, use the in-app deletion flow or contact info@maxfitai.com; what is erased and what is kept is set out on our Delete Your Account page. Data handling is described in our Privacy Policy.
6. Cancellation by MaxFit
We may cancel or suspend a subscription if you materially breach our Terms of Service or Acceptable Use Policy, or where required by law. Where we cancel without cause, we will refund any prepaid amount for the unused portion of your billing period.
7. Contact
Need help cancelling? Email info@maxfitai.com.